Productplanner.com is a great service. Maybe it’s not a fully flavoured design tool yet, but it does provide good support for many basic steps in interaction planning. It allows you to combine the most common steps that every online product has to perform, split into several usecases.
The visualization is nice; it allows you show overviews (that tell you how many steps are in that process) and details. Great add ons would be the possibility to attach documents to the single steps or to add more descriptions.
I plan to use it to prepare some standard processes that I need always and always again – productplanner should allow me to have them with me whereever there is an online connection, and to edit them without anything else then a browser.
A nice benefit besides that could be the public process library: watch and compare processes others have designed.
I’m curious if that service will take off and in which direction it will develop. And I support everything that fosters some process-oriented focus in online design and product development – everythingh else is just plain scribbling.
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